Question 1

How do I choose the right size?

Accepted Answer

Refer to the size chart on each product page. If you're between sizes, we recommend sizing up. When in doubt, WhatsApp us your measurements and we'll help.

Question 2

Are your fabrics pre-washed?

Accepted Answer

Yes. All our cotton and rayon fabrics are pre-shrunk. Expect minimal shrinkage (under 3%) after the first hand wash.

Question 3

How do I care for my kurti?

Accepted Answer

Wash and care instructions are listed in each product’s description on the product page. Follow those notes for that fabric and finish.

Question 4

Do you accept Cash on Delivery?

Accepted Answer

Yes, COD is available across most Indian pin codes where offered at checkout. A handling fee may apply.

Question 5

How long does delivery take?

Accepted Answer

3–5 business days for metros, 5–7 for tier-2 cities, 7–10 for remote pin codes. We pack and ship orders ourselves; you’ll get tracking after dispatch.

Question 6

Can I exchange for a different size?

Accepted Answer

Yes — size-only exchange within 7 days of delivery, same kurti, subject to stock. We don’t offer style swaps or refunds.

Question 7

Do you customize or take bulk orders?

Accepted Answer

Yes, we take bulk and custom orders for weddings, corporate gifting, and boutiques. Email hello@riyaswardrobe.in with your requirements.

Question 8

Where are your kurtis made?

Accepted Answer

Every Riya's Wardrobe kurti is handcrafted in small batches by skilled artisans in Jaipur, Ahmedabad and Kolkata.