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Easy 7-day exchange · No returnStitched in small batches — never mass-madeHandpicked fabrics · Honest cutsCOD up to ₹5,000 · ₹100 COD chargeWe pack & ship every order ourselvesNew drops every day — shop the atelierEasy 7-day exchange · No returnStitched in small batches — never mass-madeHandpicked fabrics · Honest cutsCOD up to ₹5,000 · ₹100 COD chargeWe pack & ship every order ourselvesNew drops every day — shop the atelier
Riya's Wardrobe

Policies

Exchange Policy

Last updated: August 2026

At Riya's Wardrobe: 7 days easy exchange · No return. We do not offer returns or refunds. Size exchange is available within 7 days of delivery for the same kurti, subject to stock.

7 days easy exchange · No return

You can request a size exchange for the same kurti within 7 days of delivery. Items must be unused, unwashed, with all original tags and packaging intact. We do not accept returns for refund.

Important — customer return responsibility

For any size exchange, the customer must:

  • Return the courier parcel to our address in Surat, Gujarat, India (shipping cost for the return is the customer's responsibility unless we advise otherwise in writing).
  • Notify us on both email and WhatsApp when requesting the exchange and when the return is dispatched.

Email: Riyaswardrobe@gmail.com
WhatsApp: +91 99136 54547

What you can exchange

  • Size only — same product, different size (subject to stock).

We do not offer style swaps, colour swaps, returns, or cash refunds.

How to request an exchange

  1. Within 7 days of delivery, email us at Riyaswardrobe@gmail.com and WhatsApp +91 99136 54547.
  2. Share your order ID, the size you received, the size you need, and clear photos of the item with tags.
  3. After we confirm stock, ship the unused item (tags intact) by courier to our address in Surat, Gujarat, India, and send us the courier tracking on email and WhatsApp.
  4. Once we receive and inspect the item, we ship the exchanged size and share the dispatch update.

Exchange timelines

  • Customer return dispatch: as soon as possible after approval (within the 7-day window)
  • Reverse transit: typically 3–5 business days
  • Exchanged size dispatched: within 2 business days of QC clearance

Non-exchangeable items

  • Items marked "Final Sale"
  • Custom-stitched pieces
  • Items without original tags, packaging, or in used/washed condition
  • Requests for a different style or colour (size-only policy)
  • Return-for-refund requests (no returns)

Damaged or wrong item

If your kurti arrives damaged or you receive the wrong piece, please share unboxing photos within 48 hours of delivery on email and WhatsApp. We'll arrange a replacement at no extra cost.

Need help?

Reach us at Riyaswardrobe@gmail.com or WhatsApp +91 99136 54547.